Support
One address for everything: orders, trades, payouts, account trouble, reports, and legal notices. A person reads every message.
Email us
Write to support@wompmarket.com from the email on your Womp Market account, and include:
- your @handle;
- what happened, and what you'd like us to do;
- the order, trade or listing it's about, if there is one — a screenshot helps.
How fast we answer
We acknowledge every report within 24 hours and aim to decide it within 3 business days. Reports involving minors, threats or hate are handled first. That is the same promise the Terms of Service make in section 5.
In the app
Most things are faster from inside Womp Market: Settings → Help & feedback sends us a report with the screen you were on, and an order's own thread is where to open a dispute while the order is paid or shipped.
Copyright and takedowns
Rights holders: notices go to rights@wompmarket.com, or by post to our designated agent — the address and what a notice must contain are in the IP & Takedown Policy, section 4.
Your data and your account
Delete your account from Settings → Delete account in the app, or email us and we'll do it. What we keep and for how long is in the Privacy Policy, section 5.